After I updated the Windows desktop app on December 12 - when prompted - I stopped being able to play anything from Spotify on any of my Sonos speakers. I have some old Play 1, but also some ERA 100s as well. None can queue up any songs from Spotify.
If I switch over to my YouTube Music service, it queues up songs without any issue.
If I use my cell phone Sonos app, that will queue up songs from Spotify. They will play, but when I look at the queue, it does not display a list, but says “Queue: Started from Spotify”.
This problems - at least for me - is only happening on the Windows app.
I have uninstalled the Windows app, but it is the same thing. I have of course rebooted my machines.
Since everything is working fine when I use the cell phone app, it cannot be a problem with my network. Also, since other services (YouTube Music) works, that means communication is fine.
As a further test, I started the Spotify app on my desktop - same Windows desktop as the Sonos desktop app - and I was able to play songs from Spotify to my Sonos speaker. But in the app (desktop or cell phone), I am not able to display the queue for Spotify.
Would like some help or suggestions with this. Thanks.
