Skip to main content
Answered

Can no longer browse My Cloud

  • 22 September 2023
  • 27 replies
  • 2811 views

Out of the blue, my S2 system no longer connects to My Cloud, where all my digital music files are stored. The drive itself is fine and functions independently. When I select My Cloud Home I get an error message telling me the My Cloud account needs to be reauthorized. When I click ‘reauthorize’ it brings up a new screen telling me my account cannot be found. 
Interestingly, when I go the the list of a-z Music Services listed in the system menu My Cloud Home is not there. 
I’ve got used to the seemingly endless full outages with  my cloud services on sonos but according to the website, everything is online.

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

27 replies

I uses the plex service to add the shared folders with music to my Sonos s1 app.

Userlevel 7
Badge +17

This is also a solution for larger libraries since Sonos has a 65k limit. Now if only Plex would allow for a folder view in the Sonos app.