Hello all,
I have successfully added and authorized the BBC Sounds app within Sonos, but get an empty window with the message ‘Can’t browse music’. I am in the UK. I can’t see any mention of this problem anywhere. Any suggestions?
Thanks
Answered
BBC Sounds Service Not Working
Best answer by John B
dan9000 wrote:
… 8.4
But I have lots of other music services on there with no problem. Perhaps this is a step too far for my system, if nobody else is reporting difficulties setting it up, it’s probably the old system.
I don’t think so. Have you checked that your Sonos account is set up with location of UK?
Edit - sorry, just noted the 8.4 software is what you are referring to. Yes it’s probably that.
What is keeping you on 8.4? CR100?
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+21Have you set up a BBC Sounds account?
Thanks for the reply. Sonos took me to the BBC website to login using my existing BBC login, which I did, and then returned to Sonos.
+18And all is well?
Sorry for the ambiguity: no, nothing happens. I get a blank screen and ‘Unable to browse music’ with a grey folder icon. Both on my iPhone and Desktop Sonos app,
Is there a minimum version of Sonos this requires to work?
+18I seems S1 gives more problems than S2. What version are you on?
😬 … 8.4
But I have lots of other music services on there with no problem. Perhaps this is a step too far for my system, if nobody else is reporting difficulties setting it up, it’s probably the old system.
dan9000 wrote:
… 8.4
But I have lots of other music services on there with no problem. Perhaps this is a step too far for my system, if nobody else is reporting difficulties setting it up, it’s probably the old system.
I don’t think so. Have you checked that your Sonos account is set up with location of UK?
Edit - sorry, just noted the 8.4 software is what you are referring to. Yes it’s probably that.
What is keeping you on 8.4? CR100?
John B wrote:
dan9000 wrote:
What is keeping you on 8.4? CR100?
Yes, exactly: the CR100 mounted on the kitchen wall still works perfectly!
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