Answered

Apple Music will not properly authorize on Android device

  • 18 March 2023
  • 2 replies
  • 40 views

Userlevel 2

Is there still a known issue with the Android Sonos app where you get in a constant “reauthorize” loop with Apple Music?  I’ve tried everything I can think of to try but each time I go to Apple Music in the Sonos app it says I have to reauthorize. I then follow all the steps, successfully reauthorize, but then it once again tells me it needs to reauthorize. 
I do not have any iOS devices so I can’t use that as a workaround.

icon

Best answer by Airgetlam 18 March 2023, 21:10

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

To my knowledge, that was resolved (by Apple, it was their issue) months ago. Which suggests your Android device is having trouble reaching the Apple authorization server. Can you provide more information about your setup?

Userlevel 2

So a day or two later I opened up the Sonos app and went to Apple Music and it did not ask me to reauthorize. Somehow I broke the loop. Previously I had force quit the Sonos app, re-opened it, etc and even though I would get all the way successfully through the Apple Music authorization when I clicked Apple Music within Sonos it would indicate it had to be re-authorized.  However it’s fine now.