Apple Music - we've run into a problem

  • 17 February 2021
  • 78 replies
  • 9023 views


Show first post

78 replies

I have the same problem when trying to access my apple playlists. “We’ve run into a problem.  Try again”

The funny thing is that when I search for a specific apple playlist I am able to play it successfully.   This is a recent problem for me.  I have removed my Apple Music as a service on Sonos and reinstalled it.  I have also signed out of Sonos and signed back in.  What is going on?  Help please?

I have the same problem when trying to access my apple playlists. “We’ve run into a problem.  Try again”

The funny thing is that when I search for a specific apple playlist I am able to play it successfully.   This is a recent problem for me.  I have removed my Apple Music as a service on Sonos and reinstalled it.  I have also signed out of Sonos and signed back in.  What is going on?  Help please?

So what are you playing from the Apple music service? Is it a ‘saved shortcut’ to a playlist that has perhaps moved on the Apple iCloud servers? If that’s the case, have you tried removing the link and recreating it.

Just to say, I’m fairly new to the Apple service and I’m not seeing the issue, but if it’s not saved playlists I will happily try a couple of things here, if you want to perhaps outline some examples. I will post back what I see here.

I ran into same problem, and tried all mentioned solutions but nothing worked… any suggestions..

Reply