FYI, I streamed Apple Music Lossless content for eight (8) hours today in three (3) rooms grouped as you can see in the picture below. My network is an Asus Wi-Fi 7 AiMesh built around an Asus GT-BE98 Pro and Asus RT-96U x 2 over a wired backhaul. If you are having issues streaming Apple Music short of a server issue, outage identified by Sonos or defective speaker then it’s your network that needs attention.
Hi
Thanks for testing your system and sharing this with the community.
I’d agree that if you’re having playback issues with any service, especially with Lossless or Hi-Res audio, looking into your network would be a good troubleshooting step. The other steps you’ve listed, such as checking our outage page or incident history page can help confirm if there are any on-going issues or recently resolved issues.
For anyone having playback issues with any music service, I would recommend:
If those basic steps don’t help, a deeper look is necessary. Users may not know what to change or adjust regarding their network, so either posting to the community to find assistance from users with similar setups or contacting Sonos support would be the next steps for further troubleshooting.
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