Answered

Apple Music reauthorization

Forum|Forum|3 years ago
August 19, 2022
6 replies
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Xerofilter
Contributor I

About two weeks ago, the Sonos app asked me to reauthorize Apple Music (I have an Android phone running Android 12). I followed the steps and ended up in an endless loop of requests for reauthorization. I’ve done everything I can possibly do - my controller and system (Play3) are up to date, I’ve factory reset, I’ve uninstalled and reinstalled the controller app and Apple Music, I checked my internet connection.

I see several threads where this seems to happen from time to time. Is anyone else experiencing this issue and do Sonos/Apple ever fix it?

Best answer by 106rallye

Though the search function on this forum seems to actively prevent me from finding anything useful, I remember that someone posted using a borrowed iPhone to authorize Apple Music on Sonos. Apple does seem to lose this possibility on Sonos from time to time for their Android customers.

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106rallye
Answer
Forum|Forum|3 years ago
August 19, 2022

Though the search function on this forum seems to actively prevent me from finding anything useful, I remember that someone posted using a borrowed iPhone to authorize Apple Music on Sonos. Apple does seem to lose this possibility on Sonos from time to time for their Android customers.