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apple music does not work

  • 12 November 2022
  • 2 replies
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Hi, apple music does not work. Says cannot connect to apple. Other services work just fine. Anybody has the similar problem? Tanks.

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Best answer by kirill_s 12 November 2022, 13:15

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2 replies

Nope, all working here, maybe try setting up the service using another controller device, if you have one to hand and just ensure it meets these system requirements:

https://support.sonos.com/en-us/article/sonos-app-requirements

Also try a reboot of the network and Sonos devices.

If using an Apple controller, you could also perhaps try logging out/in of ‘Media & Purchases’ in the iOS device settings.

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Ок, thanks, I think I need to reauthorise