how to connect apple music to sonos
Answered
apple music
Best answer by Ken_Griffiths
checked everything as suggested. apple music is not listed as a music service.
Make sure you use a Sonos ‘mobile’ controller App, rather than the Windows/Mac (desktop) App and ensure the mobile device meets the system requirements shown in this link:
https://support.sonos.com/en-us/article/sonos-app-requirements
If still no joy adding ths music service, you could also go onto reset the Sonos App. See this link…
https://support.sonos.com/en-us/article/reset-the-sonos-app
On reopening the reset App, step through the opening screens, accepting the T&C’s etc. and choose the option to connect back to your ‘existing’ Sonos system. Do not create a new Sonos system.
When complete try adding the service again.
If you still have the issue after trying these things, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.
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See this link on how to add a Music service to Sonos:
https://support.sonos.com/en-us/article/add-a-music-service-to-sonos
apple music is not listed as a music service.
Check my link for Availability in your location. If it is available, check your account below. Make sure your location is correctly entered in your profile info.
https://www.sonos.com/my-account
my location is the UK and is correctly recorded. apple music is not listed as a music service.
Thats unusual, I’m UK aswell, but I’m seeing the Apple Music service (see screenshot attached) - if you’ve just recently changed the Country setting in your online profile, you might have to wait a while. Perhaps try fully closing (slide off screen) and reopening the App too.
checked everything as suggested. apple music is not listed as a music service.
Make sure you use a Sonos ‘mobile’ controller App, rather than the Windows/Mac (desktop) App and ensure the mobile device meets the system requirements shown in this link:
https://support.sonos.com/en-us/article/sonos-app-requirements
If still no joy adding ths music service, you could also go onto reset the Sonos App. See this link…
https://support.sonos.com/en-us/article/reset-the-sonos-app
On reopening the reset App, step through the opening screens, accepting the T&C’s etc. and choose the option to connect back to your ‘existing’ Sonos system. Do not create a new Sonos system.
When complete try adding the service again.
If you still have the issue after trying these things, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.
Just as a further thought too
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