Every time I attempt to re-link my Apple Music service I get one of two error the first is sorry we’ve run into a problem try again. The other says please update to the newest version of Apple Music. Please help
Question
Apple Music
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+16Hi @jbcast91.
Thanks for reaching out and welcome to the community!
Let me help and try to figure this out.
Have you tried adding the Apple Music service using a different controller connected to the Sonos system?
Kindly submit a diagnostic report through the Sonos when it happens, and reply with the confirmation number.
I'd start by reviewing your system, it will help in identifying what's possibly causing the issue.
I’m looking forward to assisting you further from here.
If you have any other questions or run into any issues, please do not hesitate to reach out, we are always here to help.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.