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Apple encoded incorrectly error

  • 23 November 2023
  • 2 replies
  • 91 views
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Just bought several Sonos speakers for my home.  My entire family uses the apple eco system.  I keep getting the error that I can’t play song (from apple) due to an encoding error.  The advertisement said I could play my Apple Music through these speakers.  Saw all the responses, and personally, I don’t care who’s responsible for the failure.  Sonos collected my money and I just need the fix for this. If no fix I’m taking it all back to Costco on Friday and buying something that works with Apple.

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Best answer by GuitarSuperstar 23 November 2023, 19:26

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2 replies

AjTrek1
Userlevel 7

Hi

Have you followed the steps in the link below to add Apple Music to Sonos on each device? If not please do so.

https://support.sonos.com/en-us/services/apple-music

 

If unable to add Apple Music follow the steps in link below

https://support.sonos.com/en-us/article/unable-to-add-a-music-service-to-sonos

Together Everyone Achieves More = T.E.A.M.
G
Userlevel 7

You might want to read this thread:


One workaround seems to be playing Apple Music directly from the Apple Music app to your Sonos speakers via AirPlay rather than using the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
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