Just bought several Sonos speakers for my home. My entire family uses the apple eco system. I keep getting the error that I can’t play song (from apple) due to an encoding error. The advertisement said I could play my Apple Music through these speakers. Saw all the responses, and personally, I don’t care who’s responsible for the failure. Sonos collected my money and I just need the fix for this. If no fix I’m taking it all back to Costco on Friday and buying something that works with Apple.
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Hi
Have you followed the steps in the link below to add Apple Music to Sonos on each device? If not please do so.
https://support.sonos.com/en-us/services/apple-music
If unable to add Apple Music follow the steps in link below
https://support.sonos.com/en-us/article/unable-to-add-a-music-service-to-sonos
You might want to read this thread:
One workaround seems to be playing Apple Music directly from the Apple Music app to your Sonos speakers via AirPlay rather than using the Sonos app.
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