I have a combination of SONOS (Amp and One) and Apple speakers. For various reasons, I almost exclusively use my computer as the “host” and airplay to the devices. All the SONOS devices go to “sleep” after a period of time (several hours) even with music playing. At that point they are “stuck” on the Apple Airplay selection list and I have to restart Apple Music to be able to select again. Is this common?
Answered
Apple Airplay and device sleep
Best answer by Airgetlam
I wouldn’t think so, but I rarely spend so much time in AirPlay 2 to be certain, it’s easier for me to open the Sonos app and use that method for most streams. That way, if I leave WiFi, the stream keeps running on my Sonos, and I’m not tying up extra WiFi bandwidth just to carry the data an extra step from my Apple to the Sonos.
But, I think I’d recreate that particular issue, and submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it when you have the opportunity. Don’t post the resulting diagnostic number here.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
I wouldn’t think so, but I rarely spend so much time in AirPlay 2 to be certain, it’s easier for me to open the Sonos app and use that method for most streams. That way, if I leave WiFi, the stream keeps running on my Sonos, and I’m not tying up extra WiFi bandwidth just to carry the data an extra step from my Apple to the Sonos.
But, I think I’d recreate that particular issue, and submit a system diagnostic within 10 minutes, and call Sonos Support to discuss it when you have the opportunity. Don’t post the resulting diagnostic number here.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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