When i enter the password on the Sonos website it allows me access to my account however when i use the same log in details and password on the App it says i have entered the wrong details. Can you please help?
Answer
App Password Details
Best answer by jgatie
Somehow your system got registered to a different account and/or email. See this link to fix:
https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Somehow your system got registered to a different account and/or email. See this link to fix:
https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.