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App on Pixel 8 Pro not finding system

  • December 29, 2024
  • 1 reply
  • 115 views

In the last 24 hours, my APP has stopped working on my Pixel 8 Pro and my system is not recognized. It works fine on an iPhone. Any suggestions? And no, I'm not going to go buy an iPhone...lol.

Best answer by Corry P

Hi ​@Kusie3232 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with connecting to your Sonos system on your Pixel 8.

Lets start with the simple things - please reboot your Pixel 8. If it does not connect afterwards, please try a reset of the Sonos app - Settings Icon » App Preferences » Reset App » Reset. Once done opt to Connect to an existing system.

If it still will not do so, please ensure that neither the speaker nor the Pixel are connecting to any WiFi Boosters or Extenders (including Sky Q TV boxes) by turning them off. If you don’t have any, please reboot your router by switching it off for at least 30 seconds (please also do this if you do have Extenders but turning them off did not help).

I hope this helps.

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1 reply

Corry P
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  • Sonos Staff
  • Answer
  • December 30, 2024

Hi ​@Kusie3232 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with connecting to your Sonos system on your Pixel 8.

Lets start with the simple things - please reboot your Pixel 8. If it does not connect afterwards, please try a reset of the Sonos app - Settings Icon » App Preferences » Reset App » Reset. Once done opt to Connect to an existing system.

If it still will not do so, please ensure that neither the speaker nor the Pixel are connecting to any WiFi Boosters or Extenders (including Sky Q TV boxes) by turning them off. If you don’t have any, please reboot your router by switching it off for at least 30 seconds (please also do this if you do have Extenders but turning them off did not help).

I hope this helps.