Hello guys,
I have been using Amazon Music Family and my Plex library for years with Sonos.
Since a few weeks/months, the Sonos app won’t play any content I select from the Amazon library. Just an error message.
I tried to re-authorize Amazon Music from my phone. The process went through. But again, after searching for a title to play, error message.
I tried to suppress Amazon Music from the services, to add it again. Same issue.
Suppressed again, and now, when I select Amazon, it says impossible ta parse music, one issue occured when connecting to Amazon Music (translated from french).
My Amazon Music account is active I can play from the iOS app.
Other issue: Plex ! SOLVED: it was a port forwarding issue. the plex console turne red on external access after being green for a moment.
The same, when I try to play music from Plex, I have a message saying “No available Plex Media Server has music libraries. Please create a music library”.
I do have a server with a music libray.
I check in Plex console, the server is accessible from outside my local network.
I have re-authorized the Sonos app with plex, no success. I have deleted Plex from my sonos services, then added it again, no sucess.
It is driving me crazy.
Would anyone have any idea on what is going on?
thank you and merry christmas !
v