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Hi,

I have created an Amazon music unlimited account and I've One doubt regarding the music quality.

I've a Beam Gen 2 + Sub Mini + 2 Ones and I've seen that I only get Dolby Atmos if I send the music with the Sonos app. If I send the music using the Amazon music app I can't get Dolby Atmos sound.

Do you have the same issue?

That is correct.

You will only be able to play Dolby Atmos music from Amazon Music using the Sonos app. Requesting music with Sonos Voice Control will also pull the highest quality stream. Any other method for initiating playback will not result in Dolby Atmos.

That is correct.

You will only be able to play Dolby Atmos music from Amazon Music using the Sonos app. Requesting music with Sonos Voice Control will also pull the highest quality stream. Any other method for initiating playback will not result in Dolby Atmos.

In case the ultra hd quality, is also the same procedure for Dolby Atmos?

(.)

That is correct.

You will only be able to play Dolby Atmos music from Amazon Music using the Sonos app. Requesting music with Sonos Voice Control will also pull the highest quality stream. Any other method for initiating playback will not result in Dolby Atmos.

Is this still the case? I recognize that some time has passed, and I'm unsure if this was a technical or software limitation. As I only have the Era, I can't seem to determine what signal is actually coming to the device, aside from what the phone or tablet I'm using displays. Currently, it says everything is good, but I would like some confirmation.

I'm not asking without cause—I know that navigating by voice doesn't always find what I'm looking for with any of these music services. Being able to search directly would be appreciated. So far, I haven't been able to find a way to do that in the Sonos app like I would in the specific music apps themselves.

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