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Albums have suddenly started to behave strangely.

  • October 13, 2025
  • 103 replies
  • 1983 views

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103 replies

CronoCX
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  • Enthusiast II
  • May 12, 2026

Would love to know if you could direct them to other members having this same issue? I finally have a doc ready, but I know trying to get through Tier 1 Support is gonna be painful.
 

I got to level 2 support fairly quickly.  My issue was the imperfect gapless playback when playing Dolby Atmos.  At least now Sonos is aware of the issue.

I don’t have Atmos, but I’ve seen that non Atmos. But I can’t remember when it broke.

I’m slammed with work. Calling Sonos is on my to do list


Forum|alt.badge.img+4
  • Enthusiast II
  • May 12, 2026

Would love to know if you could direct them to other members having this same issue? I finally have a doc ready, but I know trying to get through Tier 1 Support is gonna be painful.
 

I got to level 2 support fairly quickly.  My issue was the imperfect gapless playback when playing Dolby Atmos.  At least now Sonos is aware of the issue.

Not a chance. I will not refer him to specific people. But I did direct him to this discussion thread.

 

 


CronoCX
Forum|alt.badge.img+4
  • Enthusiast II
  • May 13, 2026

Would love to know if you could direct them to other members having this same issue? I finally have a doc ready, but I know trying to get through Tier 1 Support is gonna be painful.
 

I got to level 2 support fairly quickly.  My issue was the imperfect gapless playback when playing Dolby Atmos.  At least now Sonos is aware of the issue.

Not a chance. I will not refer him to specific people. But I did direct him to this discussion thread.

 

 

  1. I’ll make this an action item for me then.

--Brian