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Question

Alarm problem

  • July 1, 2024
  • 2 replies
  • 61 views

Hi, 

Does anybody know how the alarms works on the Sonos app?

When installed to the preferred time, frequency, volume and (in this case) Spotify playlist- It does not play. 
Previously I used the alarms on daily basis without any problems (old app version) 

/Tobias

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2 replies

Bumper
  • 1767 replies
  • July 1, 2024

There has been an alarms bug where they went off at the wrong time due to a time zone error. This could be what happened here. There is a new date and time setting in the Manage area of the new app update released today. I would check that out as a first step 


  • Author
  • Contributor I
  • 1 reply
  • July 2, 2024

There has been an alarms bug where they went off at the wrong time due to a time zone error. This could be what happened here. There is a new date and time setting in the Manage area of the new app update released today. I would check that out as a first step 

Thanks, haven’t thought about that, but sadly not the case. Thanks again