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airplay not working from iphone since iOS 26 update

  • October 24, 2025
  • 5 replies
  • 628 views
J

Since the new software update last month I can’t airplay from my iPhone to any of my Sonos speakers. Play a track, select airply options and the speakers are all showing, once you click on a speaker, the tick comes up but no music plays.  after 3-5 seconds it times out and starts playing out of my iPhone speaker again.

This is the same wether it’s Apple Music app, YouTube, whatever. So it isn’t a 3rd party app issue. 
Sonos is up to date on software updates and network updates. and yes, everything has been turned off and back on for a reset :)

The Sonos app works fine and plays. speakers work fine with TV and also from my wifes Samsung phone she can play to any speaker, so it has to be an apple to Sonos connectivity issue specifically via airplay. 
 

Any ideas??

Best answer by Airgetlam

Just tested this using an iPad, S2 and the current software release. I don’t have any issues at all. Maybe time to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

5 replies

Airgetlam
  • Airgetlam
  • Answer
  • October 24, 2025

Just tested this using an iPad, S2 and the current software release. I don’t have any issues at all. Maybe time to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

Bruce
AjTrek1
J
AjTrek1
  • AjTrek1
  • October 24, 2025

AirPlay works for me as well on iPhone Pro Max 17. There is a specific procedure for resetting your devices short of a factory reset which is not recommended.

Try unplugging all Sonos then reboot your router and let it come back. Reboot your device and connect to WiFi. Plug in your Sonos and let all come back. Test AirPlay. If issue continues follow the advice of ​@Airgetlam.

Together Everyone Achieves More = T.E.A.M.
Airgetlam
Corry P
J
Airgetlam
  • Airgetlam
  • October 24, 2025

In the long ago past (several years ago, not recently), in order to ‘fix’ AirPlay 2 issues to my Sonos, I had to reboot my iPhone in order to get it to work properly. Still don’t know why, at the time I thought it was a Sonos issue, until I figured out it was iOS needing to be rebooted. 

Bruce
J
J
  • JM61578
  • Author
  • Contributor I
  • October 24, 2025

Just tested this using an iPad, S2 and the current software release. I don’t have any issues at all. Maybe time to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

Thanks. I’ve reset my iPhone and it didn’t solve so I will do this diagnostic report. Didn’t even know that was a thing. Cheers. 

Airgetlam
  • Airgetlam
  • October 24, 2025

Well, it will tell the Sonos side, but won’t have any information from the Apple side. But when you call in, they may have some good suggestions, too. 

Bruce
J
T
  • tsbrown345
  • Lyricist I
  • December 10, 2025

Same for me.

I have tried several different apple devices to connect to different speakers.

I have tried with 2 different iPhone 17 Pro, an iPhone 14 Pro, an iPhone 17, and iPad Pro, and an AppleTV 4K. All were running the latest available OS (e.g.: 26.1).

 

With all of these devices, I’m trying to connect to two Sonos Ones and/or a Sonos Beam (v1). Again, all running latest update release available.

 

I reset router, restarted devices, reset wifi connection on Sonos. I double checked the Airplay settings on the phone and tried to adjust “Automatically Airplay” settings.

I tried removing speakers from Apple Home and Google Home ecosystem in case that might have been conflicting

I can play Apple Music through Sonos App to any of the speakers.

when I try to airplay directly from Apple Music or Amazon Music to any of the Sonos speakers, I get an error message that “Airplay: unable to connect to [speaker name] 

Looking for any new suggestions.

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