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Airplay not working from iPhone music library

  • April 24, 2025
  • 9 replies
  • 192 views

AirPlay to my Era100 from my iPhone music library was working yesterday. It is not today, but it works from the radio channels from the Sonos App. Chatted with the help centre. Made me switch to Bluetooth. Ok, it works but the sound quality is clearly worse, which is what I was impressed with, great sound via Airplay.

Anyone experienced this?

I will submit a new request to Sonos.

Best answer by Airgetlam

I’ll be interested to hear what Sonos support says, after your diagnostic submission and a phone call. 

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9 replies

Airgetlam
  • 44829 replies
  • April 24, 2025

You might want to try a reboot of everything, your speakers, your router, your iPhone. Not sure which one it is, but I’m certainly able to AirPlay 2 from my device to the compatible Sonos speakers I have. 


  • Author
  • Contributor I
  • 3 replies
  • April 24, 2025

Must be something else. I can AirPlay from the Sonos App on my iPhone and get sound out. When starting a song from the iPhone Music App, it starts but no sound and stops after 10 seconds.


Airgetlam
  • 44829 replies
  • Answer
  • April 24, 2025

I’ll be interested to hear what Sonos support says, after your diagnostic submission and a phone call. 


  • Author
  • Contributor I
  • 3 replies
  • April 24, 2025

Me too.

Same from Bandcamp, track starts, no sound then stops after 10 seconds. Maybe an iOS bug.


106rallye
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  • 6600 replies
  • April 25, 2025

You state  “I can AirPlay from the Sonos App". The app is just a remote to the system. It does not play anything - the system does. You should not be able to Airplay from the Sonos app.


  • Author
  • Contributor I
  • 3 replies
  • May 26, 2025

Update, better late than never.

It is working again. I assume the iOS update did the trick.

No reply from Sonos.


  • Lyricist I
  • 2 replies
  • June 11, 2025

AirPlay issues. Called Sonos support we had to reset speaker to factory settings. AirPlay worked but next day I tried and it was not working again. Still haven’t gotten it to work. ‘AirPlay can not connect to Sonos’ error, so frustrating. I think this started happening after the last Sonos update. If anyone have any suggestions or fix please let me know. 
 

thanks. 


Airgetlam
  • 44829 replies
  • June 11, 2025

Just tried this from my iPad. Worked fine. This is after yesterday’s update.

Can we get more details? Which iPhone, which iOS, which Sonos speaker?


  • Lyricist I
  • 2 replies
  • June 11, 2025

I have an iPhone 15pro with iOS 18.5. Speaker is a play 5. My wife’s phone is giving same error.