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Adding my Mac Music Library

  • March 16, 2025
  • 1 reply
  • 75 views

Hello - with a recent Sonos upgrade I have lost the link to my Mac Music Library.  I have spent about 4 hours on the phone to Sonos without success and wonder whether is something that has gone wrong with the path.  If there are any Mac experts out there who could take a look at this set up and advise whether there is something wrong I’d be very grateful.

 

Best answer by Sotiris C.

Hello ​@DTMW, welcome to the Sonos Community!

I am sorry to hear that you are having trouble indexing the Music Library from your Mac to your Sonos System.

As you were most likely told by our Support team after trying the troubleshooting steps available, thank you for reporting this to us.

We are investigating the issue and do not currently have an ETA on when this will be fixed.

I will make sure to reply to this thread with an update, when I get one.

For anyone else experiencing this, please reach out to our Support Team for live troubleshooting.

I hope this helps.

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1 reply

Sotiris C.
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  • Sonos Staff
  • Answer
  • March 17, 2025

Hello ​@DTMW, welcome to the Sonos Community!

I am sorry to hear that you are having trouble indexing the Music Library from your Mac to your Sonos System.

As you were most likely told by our Support team after trying the troubleshooting steps available, thank you for reporting this to us.

We are investigating the issue and do not currently have an ETA on when this will be fixed.

I will make sure to reply to this thread with an update, when I get one.

For anyone else experiencing this, please reach out to our Support Team for live troubleshooting.

I hope this helps.