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Question

Adding Deezer in Australia

  • December 17, 2025
  • 2 replies
  • 19 views

Is anyone else having problems with Deezer in Australia attaching the service to their Sonos account ?

2 replies

Corry P
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  • Sonos Staff
  • December 18, 2025

Hi ​@REDPIL181 

Welcome to the Sonos Community!

I’m sorry to hear of this issue you are having with adding your Deezer account to your Sonos system.

First, I recommend you reboot all the devices involved - the router, your speaker(s), and your phone/tablet with the Sonos app. Please reboot the router by switching it off for at least 30 seconds.

If the issue persists after that, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.


  • Author
  • Contributor I
  • December 19, 2025

Corry P thanks for the look in and mention..... I have already done what's been suggested and I appreciate the suggestions, so I am long into trying to deal with technical but find myself running headfirst into "Zendesk" and my dealings with them over the many years has been way, way, less than desirable....... I now as per the norm find myself somewhat fighting with them to delete my accounts and data for a reset and try again..... If anyone is interested I will keep you posted ..... Or if anyone else has had sub standard dealings with Zendesk Australia let me know... Thanks all have fun and merry Christmas 🎄🎁