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About my system page

  • 10 May 2024
  • 2 replies
  • 70 views

Just updated to the new Sonos app and I know folks are having a lot of issues, but have folks noticed that within the “About my System” page, the “Audio in” option is blank even when audio is coming through? On the home page, when I select the window showing what is playing, it shows the type of audio (PCM 5.1, Dolby Atmos, etc.) so I know it is working, but any thought on what’s going on with the about my system page?

 

also, on that same page, it is showing my Arc has “WM: Disconnected” even though it is physically connected via Ethernet and my sub and 2 Ones are connected via Sonos net. The arc did switch back to showing sonosnet randomly, but this seems odd. Never had any issues with the previous version as it was rock solid. It also showed WM:0 and then displaying the type of audio. 
 

anyone else have this issue?

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2 replies

Similar situation. My home screen is grayed out on all my devices

 

Dolby  5.1 is not active on my system Dolby 2.1 need help