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Answered

zxz in my account, what is it???

  • April 11, 2019
  • 22 replies
  • 1919 views

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Best answer by Keith N

Hi there, smarcoch and Seawall. Thanks for bringing this to our attention. The team is aware of this and actively taking a look at this. I will update this topic once we have more information available.

Thanks again!
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22 replies

controlav
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  • Lead Maestro
  • 7873 replies
  • April 12, 2019
I think you'll have to provide more detail of your problem if you want assistance, as it doesn't really make sense as-is.

  • Lyricist I
  • 1 reply
  • April 12, 2019
It appeared on my account too. See attached image

Smilja
  • 2907 replies
  • April 12, 2019
It appeared on my account too. See attached image
You sure that you don't belong here?

  • Author
  • Contributor I
  • 7 replies
  • April 12, 2019
yes same problem and my speakers got problems

Smilja
  • 2907 replies
  • April 12, 2019
yes same problem and my speakers got problems
You and Seawall have landed on the wrong community (click on the underlined 'here' above).

Keith N
  • Sonos Staff
  • 4604 replies
  • Answer
  • April 12, 2019
Hi there, smarcoch and Seawall. Thanks for bringing this to our attention. The team is aware of this and actively taking a look at this. I will update this topic once we have more information available.

Thanks again!

  • Author
  • Contributor I
  • 7 replies
  • April 12, 2019
look here

Smilja
  • 2907 replies
  • April 12, 2019
look here
Are you beta tester?

  • Author
  • Contributor I
  • 7 replies
  • April 12, 2019
no no

Smilja
  • 2907 replies
  • April 12, 2019
ZXZ is nothing to worry about. It is a placeholder indicating an incomplete translation from English into a (specific) foreign language.

  • Lyricist I
  • 1 reply
  • April 12, 2019
I’m from Italy, I agree; in Italian this don’t make seems not dangerous.

  • Lyricist I
  • 1 reply
  • April 13, 2019
How can i remove it from my Sonos app?

Smilja
  • 2907 replies
  • April 13, 2019
How can i remove it from my Sonos app?
It will remove itself once the translation is complete.

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  • Lyricist III
  • 15 replies
  • April 14, 2019
ZXZ is nothing to worry about. It is a placeholder indicating an incomplete translation from English into a (specific) foreign language. Says who? It triggers alarm bells for me, I'll wait for Sonos staff to tell me it's safe to login, until then it's a security risk.

Smilja
  • 2907 replies
  • April 14, 2019
Says who? It triggers alarm bells for me, I'll wait for Sonos staff to tell me it's safe to login, until then it's a security risk.
Says me. I suppose your Sonos app is partly in Dutch and partly in English, with the English segment labelled ZXZ.

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  • Lyricist III
  • 15 replies
  • April 14, 2019
Oh sorry Smilja, just read my post again, could have replied a little bit nicer 🙂 . I think you're conclusion is absolutely right, but I want Sonos either to fix it, or at least to explain to it's users what's wrong. Filling in user/pass in a messed up interface is never a good idea...

Smilja
  • 2907 replies
  • April 14, 2019
Sonos has already acknowledged the glitch, see "Best Answer" by a Sonos Employee. You can trust me, since I'm living in Austria, I came across several ZXZ in the past.

  • Lyricist I
  • 3 replies
  • April 16, 2019
I have the exact same problem and its really anoying. I cant add my new play1 speaker because of this. Hope you fix it soon.
Cant make any changes to the sonos system at the moment.

  • Lyricist I
  • 3 replies
  • April 16, 2019
I fixed the problem for myself. I had to transfer my sonos account again to my e-mail account in the Sonos mobilephone app and then reconnect to my Sonossystem .

Smilja
  • 2907 replies
  • April 16, 2019
I fixed the problem for myself. I had to transfer my sonos account again to my e-mail account in the Sonos mobilephone app and then reconnect to my Sonossystem .
There is nothing to be fixed, it is not hazardous to tap "Sign inZXZ" and enter the account settings. 😃

  • Lyricist I
  • 3 replies
  • April 16, 2019
Smilja: Well you see there was something to fix for me as I couldnt make any changes because I couldnt log in to ZXZ so stop being such a smart ass. 😉

ratty
  • 31405 replies
  • April 16, 2019
I suggest people cool it. As already noted, the 'ZXZ' is simply a placeholder to flag that a text string needs to be translated before product release. It shouldn't have escaped into the wild.