I’m running 5 for 5… Sonos requires an update, and my system completely stops working. I mostly use the system for playing my record player. LOVE the speaker when it works. It’s a doorknob right now. Infuriating.
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Describe your system for us. Describe your network. What is wired? Wireless? What model router are you using? Do you have a WiFi mesh?
I suggest that you refrain from Factory Reset without further consult.
Why not disable auto-updates for all your Sonos controllers and only do them manually when you really need to?
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