Skip to main content

Support Windows 8 RT for Surface Tablet and Windows Phone 8 for Mobile Devices

  • October 22, 2012
  • 940 replies
  • 18468 views

Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

940 replies

  • Lyricist I
  • January 19, 2014
Hi Sonos guys, just a short reminder that we are still waiting for a Windows phone app.

  • Lyricist I
  • January 19, 2014
Yes, please release an official app for Windows phone, and preferably also an app for the Microsoft Surface tablets. Or at least let us in on what your considerations are.

  • Lyricist III
  • January 20, 2014
Desperately need an app for Windows 8. 447 comments/requests and counting . . .

  • Lyricist I
  • January 20, 2014
Sonos team can you please update where we are with this .... absolutely disgusting way to treat your customers! whats wrong with you people..... this is the purpose of all these forums to keep everyone moaning hear rather than in your call centres..... I call on everyone who reads this to send emails , tweets , facebook messages and get on this forum till its done.... don't rest with it ... remember the squeaky wheel gets the oil people! go quiet and it'll never come..... I hope someone develops a wireless home music system that supports windows phone.... my sonos stuff would be on ebay in a heart beat.. used to love it.... hate it now.... hate the company

Forum|alt.badge.img
It's been 6 months since that official response, an update is in order.  Why do you feel the need to play your cards so close to your chest?  Couldn't you just say "We're working on a Windows Phone/Windows RT app but we can't give a release date yet"?

  • Lyricist I
  • January 20, 2014
Sonos - what's the latest on this!!!

  • Lyricist III
  • January 20, 2014
I will ask the same. New user to Windows Phone 8 but very sad to see no support for Sonos other than Phonos. Come on! We have all paid a huge amount of money for your kit. You have discontinued your own controllers meaning we have to use your software. Let us choose our platform.

  • Lyricist II
  • January 20, 2014
Utterly rubbish support from Sonos. We are a totally Windows household. The really need to get their skates on and support both Windows phone and the modern/ metro side properly! Will not be investing yet..... have ceiling speakers in all the rooms just begging for this! Their same as other companies such as Sky and point blank ignore the fastest growing OS  and also potentially largest computer OS..... abysmal

  • Contributor I
  • January 21, 2014
I love sonos, and I love windows Phone. It would be great if I could combine them!

  • Lyricist II
  • January 22, 2014
Come on.....support Windows Phone, RT/Modern. The demand is there. So tempted to get Sonos but can't until you address this glaring omission

  • Lyricist III
  • January 22, 2014
In Mid January 2014 Sonos Customer Service told me "they are not and have no plans to develop a windows app". 

  • Lyricist III
  • January 22, 2014
I called SONOS Customer Support at 800-680-2345 to request status of Windows app, and they told me to buy a used I Phone from ebay.  OUCH!

  • Lyricist III
  • January 22, 2014
I called SONOS Customer Support at 800-680-2345 to request status of Windows app, and they told me to buy a used I Phone from ebay.  OUCH!

  • Lyricist I
  • January 23, 2014
SONOS your company will never shine! you seem to forget it is us customers that pay your wages. Is very simple i you ignore us will will ultimately stop buying your products, there is NO excuse to just ignore hundreds of your customers on this subject. Only companies that give good customer support in the future will survive, it does not matter how good your products are.

Forum|alt.badge.img
Nice... I think that answers the question clearly. Time to look for an alternate solution.

  • Lyricist III
  • January 23, 2014
Seven months ago, the official response was "It's been a little while since our last update and we know that many of you are keen to learn more about the direction of this request.  In short, the direction we're headed in is a good one, but we're not yet ready to share any details at this time. Until we have more to share, we're going to keep this topic marked as Under Consideration.  Thank you for your continued support and for sharing your comments with us".

Well, since it's been a LONG while since your last update, we are again keen to learn more about the direction of this request, even if it's "get lost, loser. we have your money already".  We could probably live with that a lot better than how you're handling it now.

Forum|alt.badge.img
  • Trending Lyricist I
  • January 23, 2014
PLEASE SONOS! Stop with the "under consideration" comments and release a proper controller for Windows 8 Phone and RT soon. This is especially important since you abandoned the separate Sonos Controller.

  • Lyricist I
  • January 23, 2014
Guys, if you really value your customers then pull your finger out and get an app for Windows 8  Mobile. It really is very very bad that you still haven't got one in place and more the point you don't respond to this thread for 6 months or more. 

Forum|alt.badge.img+18
  • Sonos Staff
  • January 24, 2014
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.

  • Lyricist I
  • January 24, 2014
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.


your non committal answer is more frustrating and insulting to your customers than you can imagine. The honest truth would be way better for this audience....give us all a statement indicating its overall prioritization ranking in your new feature list. If its high, it gives us hope, if its way down there, we can all move on knowing we have to purchase new hardware as controllers. We want direction with details.

  • Lyricist III
  • January 24, 2014
Seriously need this app on WP8. Having to keep hold of an old Android device purely for Sonos control isn't ideal. Phonos app on WP8 is awful also. A for effort though, but still awful.

Forum|alt.badge.img
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.

"nothing new to share at this time" – Shocking (inject sarcasm). Essentially Sonos is saying to its Windows Phone 8/RT customers; scream all you like… a native app is not going to happen. With Google’s recent purchase of NEST, it wouldn’t surprise me if something similar was in the works with Sonos. At least NEST was open with their customers and flat out said a native Windows Phone 8 app wasn’t going to happen. This is extremely disappointing for those of us who have already invested a lot in Sonos. A sub and a Play:1 were in my hands the other day and after thinking about this thread, I put them down and walked away.  

  • Lyricist III
  • January 24, 2014
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.


Can you tell us if you guys are at least working on it? Can we beta test? Do you need help developing?

  • Lyricist III
  • January 24, 2014
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.


http://www.microsoft.com/en-us/news/bythenumbers/index.html?utm_source=buffer

Surface is also selling great now...time to feed the 100's of million users

  • Lyricist II
  • January 25, 2014
Hello everyone,

Thank you all for continuing to support this request and for sharing your point of view.  We hear and understand the request for further information but have nothing new to share at this time.  

When we have news to share, this thread will be among the first to know.

Sure the cost of supporting Windows will be far outweighed by the additional systems you would sell? I'm not an IT expert but in my simple brain it can't be that expensive? I really want to purchase Sonos (need 6 amps) but simply can't until you action this....