Since mid December Sonos Alarms stopped grouping our rooms. The first Alarm of the day is the main issue, it will not Group our 5 Rooms. After we manually Group all 5 Rooms and reset sound (some rooms stop playing sound for some reason even when First Alarm is Grouped) all Alarms, more than 6, come on throughout the day for the most part. Except for 2 stations in the evening that we stream, we hear the Chime. Sonos or Tunein will no longer stream these two stations, but will stream if reset manually. Several interactions with Sonos staff have failed to resolve these issues, we remade Alarms, rebooted router, modem several times and more. We paid a bundle to upgrade Sonos system 2 years ago, 4 Amps, 1 Port, Move Speaker, Sonos now only provides frustration. We suspect an upgrade to some software program in Sonos, Tunein or ? in mid December threw things off. Perhaps Tunein? We are on the “Free” Tunein. Alarms all worked just fine for many years until December. We have over 20 Alarms set for weekly radio streaming. So odd that the first Alarm in the morning is the main issue and that 2 radio stations cannot come on with their Alarm, however they will stream just fine if reset manually. Both issues started in December, could be related.
Best answer by John B
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