Hi,
I have been using Sonos fine for the last 18 months or so. In that last few weeks, I have had an intermittent problem playing the music from my music library. Playback stopped completely this evening saying that the computer Simon's MacBook Pro cannot be found.
I tried to update the music library, to no avail, I also tried to reset the sonos player. I also removed the music folder and tried to re-install, but failed to re-install it. I ended up uninstalling the Sonos player and reinstalling. Following this I tried to add my music as the music library where I keep getting the message:
Sonos was unable to add the music folder - The computer Simon's MacBook pro cannot be found
The folder I am directing it to contains all the iTunes folders that I have, so i don't know what the problem is.
Please can anyone help?
Thanks
Simon
Answer
Sonos was unable to add the music folder - The computer Simon's MacBook pro cannot be found
Best answer by SBSurfer
Common issue if you updated to Sierra
Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB
Change Computer Name to Simon-Mac no spaces, < 15 characters
Under Edit button,change name to Simon-Mac.local
Network Settings > Advanced > Wins
Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)
Back to Sharing > File Sharing
Turn SMB Back on
Reboot computer
Try adding the music folder in Sonos
For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x
Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB
Change Computer Name to Simon-Mac no spaces, < 15 characters
Under Edit button,change name to Simon-Mac.local
Network Settings > Advanced > Wins
Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)
Back to Sharing > File Sharing
Turn SMB Back on
Reboot computer
Try adding the music folder in Sonos
For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x
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+2Common issue if you updated to Sierra
Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB
Change Computer Name to Simon-Mac no spaces, < 15 characters
Under Edit button,change name to Simon-Mac.local
Network Settings > Advanced > Wins
Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)
Back to Sharing > File Sharing
Turn SMB Back on
Reboot computer
Try adding the music folder in Sonos
For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x
Go into System Preferences > Sharing > FileSharing > Options ---- Uncheck SMB
Change Computer Name to Simon-Mac no spaces, < 15 characters
Under Edit button,change name to Simon-Mac.local
Network Settings > Advanced > Wins
Change name to Simon-Mac (if it hasn't already - it's fine if the name is in caps)
Back to Sharing > File Sharing
Turn SMB Back on
Reboot computer
Try adding the music folder in Sonos
For those who protest that SMB isn't needed...true, unless you can't get name resolution and the mediocre router that the mediocre ISP rents out resolves your computer name to 198.x.x.x
'The Update Messed It Up' - Convenient, But Extremely Unlikely
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