Hi there, I am currently trying to set up my new Sonos speakers, but the Sonos app says I need the latest update. Problem is, I have the latest update. I have even deleted and re-downloaded the App. Anyone have a solution?
iPhone XS Max, latest iOS update, latest Sonos app update.
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If you happen to have another mobile device such as a phone or tablet, or computer; try connecting that to the system and check for updates. That should clear out this issue. Had to do that once on mine.
You need the system to be on the latest version, not just the controller. Go to Settings, and tap System Updates.
What controller device are you using? What OS is it running?
So the first speaker sets up, then you gwt the mesaage that you need the latest update? Then what happens? I assume these are new speakers fresh put the box?
Seems like the app is requesting a new version of the app, which is not available yet?
There has just been a controller update on Android so it is just possible it has got caught in a temporary limbo on iOS. It might be best to try again in a couple of hours
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