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Sonos S2


Userlevel 6
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So it is 4pm on the 8th June here and still no Sonos S2 update. Hmmmmm.

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Best answer by larsvdberg 8 June 2020, 11:26

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Userlevel 5
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Does the S1 app still work on Android 6 controllers? I believe the S2 does not? Can any verify if this is correct?

I too was impatient.I had to first update the S1 app Then i was prompted to download S2 only took a couple of minutes. All my speakers were on at the time the app just closed them down while the new app installed. I think like a lot of people i was expecting something magical (after all the hype over the last few months) I am not sure if i can hear any difference in the sound. At first when it came back on i thought i could hear a slightly fuller sound, but probably ears playing tricks. I would like to hear from anyone who has found any difference in the sound quality. But at least now we can all calm down for a couple of years or until S3 hits us

Userlevel 3
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Yeah, only seems like the improved speaker groups is the only difference at launch. 

Userlevel 6
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Is their no S2 for Android yet? I’ve updated to S1 and updated players but no option to update to S2

Is their no S2 for Android yet? I’ve updated to S1 and updated players but no option to update to S2

Yes there is.  There are notes on how to trigger it earlier in this thread

Userlevel 2
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Is their no S2 for Android yet? I’ve updated to S1 and updated players but no option to update to S2

I was able to get my Samsung tablet updated.   I had to log into Sonos first From the app

 

I am on Android after downloading S1 update i then went back in to settings then tapped the “check for updates” Again and there was the prompt for the new S2 good luck hope all goes well

Userlevel 2
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Is their no S2 for Android yet? I’ve updated to S1 and updated players but no option to update to S2

Yes there is.  There are notes on how to trigger it earlier in this thread

It doesn't work.  Once speakers updated still no option for s2

Thanks.  If you do a factory reset on an S1/S2 compatible speaker can it be added to the S1 setup?

Were you given any warning on changing from S1 to S2 that speakers wouldn't be available in S1 and anything about ‘splitting’?

The need to split systems and that S2 units are not visible on S1 and vice versa has been discussed on these forums extensively.

And no, a factory reset does not rollback software updates.

If an S1/S2 compatible unit is at S2, it can be factory reset and added back to an S1 system. It will ‘update’ back to S1.

Userlevel 6
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Found it, on Android you need to go to System > System Tools, not System Update. There’s an option there to check compatibilty

Userlevel 7
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Thanks.  If you do a factory reset on an S1/S2 compatible speaker can it be added to the S1 setup?

Were you given any warning on changing from S1 to S2 that speakers wouldn't be available in S1 and anything about ‘splitting’?

The need to split systems and that S2 units are not visible on S1 and vice versa has been discussed on these forums extensively.

And no, a factory reset does not rollback software updates.

If an S1/S2 compatible unit is at S2, it can be factory reset and added back to an S1 system. It will ‘update’ back to S1.

Many thanks for the confirmation ratty. That is exactly what I was hoping for but repeatedly told it would not be the case.

Can you confirm you have done this as somebody did suggest Sonos told them in a chat that it would not do that. I was awaiting an official Sonos response but if you have actually done it that is good enough for me and I can now update my system to S2 without worrying about tying down my Play 5 Gen 2's.

It appears that Sonos’ definition of “hi res” is 24 bit - I can now play 24 bit files as long as the sample rate is no higher than 48Khz.  

 

Previously, the limit was stated as 16 bit ( https://support.sonos.com/s/article/79?language=en_US ), so I can see Sonos claiming to have provided “hi res audio” via the increased bit depth.

 

I’ve also played files at a higher bitrate (about 1,800kbps) than the 1,536 in the article.  And, to be honest I didn’t check last week that the same files weren’t playing on S1 anyway

 

It’s a shame that I’m going to have to recode hundreds of tracks that are currently at a higher sample rate, but I don’t see that getting addressed.

Userlevel 4
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Seamless update here. All configurations carried over. Well done Sonos. Another Beam user disappointed not to see DD+ support.

Userlevel 2
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Well if you don't tell anyone anything they won't know will they. That's bound to cause frustration, misinformation and presumably lots of failure demand for support as people quiz them. If you are going to hack peoples systems from afar you could notch the 'we know best' routine down a bit and actually tell your customers what the changes to their systems will be. If there are no major codec changes like hi-res flac support then in my view its a bit daft rolling it all out now; why not actually finish it first. To not have this feature when most major providers stream it as standard would be madness.

 

Am I supposed to now detach a modern player from my older 'legacy' players just to find out it doesn't  actually play Qobuz hi res flac to my hifi amplifier and then leave it stranded from the rest of my system without being able to return it. Who knows? That's the point,  why don't I know these thing yet? It's released today and I still don't know yet! I have been getting more and more disillusioned with Sonos recently; everything has to be a big secret, you can't even tell what file type and resolution you are streaming on your own system. I'm getting fed up with having to trawl the forums for clues, I've been thinking of going elsewhere after nearly15 years to be honest. I bet the  Naim kit tells you current playing bitrate, Marantz  HEOS certainly does, it's really not that difficult. Moan over, sorry couldn't help it.

Userlevel 6
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Updated to S2 but - MacOS controller update will not work.

Updated to the S1 controller first (see pic), but the update button takes you here - https://support.sonos.com/s/downloads?language=en_US&utm_campaign=en_US-cr-care-s1%2Fdownload-dcr&utm_medium=s1%2Fdownload-dcr&utm_source=cr-care - which promptly downloads the old (pre-S1) app! If I try “Check for updates” from the menu the update appears to happen, then finishes with “update failed”. Come on Sonos, why so clunky?

 

Userlevel 1
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Lord knows what’s happening.

PC app updates to S1. Lose 1 of 2 paired Play3s, Which has now come back but the room on the updated S1 has disappeared.

Trying to update a Fire app. Says i need to pair one of the Play3s in the lost on pc room, need to update app on Fire, but then won’t let me me. Room (which is playing) has disappeared as well.

2nd Fire app wont update. None give me access to add room.

Userlevel 4
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Interesting…

I'm on Android and had to go to System Tools.

And go to compatibility check.

Then I was directed to download the new app which seems to be a different app in the Google play store.

 

Now Speakers are updating.

Userlevel 2
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Found it, on Android you need to go to System > System Tools, not System Update. There’s an option there to check compatibilty

Well keep getting system error code 30.  What a dreadful update 

Userlevel 3
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I can play Hi-Res now! But no support for SMB higher than v1

 

Userlevel 4
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Found it, on Android you need to go to System > System Tools, not System Update. There’s an option there to check compatibilty

When I do that, I only get the option to go to version 11.1, which is the version previous to the one I updated this morning. :thinking:

Thanks.  If you do a factory reset on an S1/S2 compatible speaker can it be added to the S1 setup?

Were you given any warning on changing from S1 to S2 that speakers wouldn't be available in S1 and anything about ‘splitting’?

The need to split systems and that S2 units are not visible on S1 and vice versa has been discussed on these forums extensively.

And no, a factory reset does not rollback software updates.

If an S1/S2 compatible unit is at S2, it can be factory reset and added back to an S1 system. It will ‘update’ back to S1.

Many thanks for the confirmation ratty. That is exactly what I was hoping for but repeatedly told it would not be the case.

Can you confirm you have done this as somebody did suggest Sonos told them in a chat that it would not do that. I was awaiting an official Sonos response but if you have actually done it that is good enough for me and I can now update my system to S2 without worrying about tying down my Play 5 Gen 2's.

I have, just now, moving a Play:1 S1->S2, then S2->S1.

Userlevel 4
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I can play Hi-Res now! And it seems it supports SMB higher than v1

 

Any details what and how?

Userlevel 4
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Only new feature next to grouping appears for me to be implementation os Sonos content in Sonos Radio (in Netherlands)

Userlevel 1
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what hi res service are you using? 

Userlevel 3
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Updated to S2 but - MacOS controller update will not work.

Updated to the S1 controller first (see pic), but the update button takes you here - https://support.sonos.com/s/downloads?language=en_US&utm_campaign=en_US-cr-care-s1%2Fdownload-dcr&utm_medium=s1%2Fdownload-dcr&utm_source=cr-care - which promptly downloads the old (pre-S1) app! If I try “Check for updates” from the menu the update appears to happen, then finishes with “update failed”. Come on Sonos, why so clunky?

 

I'm having the exact same problem. All my Sonos products are updated and I have the new app on my iPhone, but the controller on my Mac will not update and is now useless.  I’m beginning to lose faith in Sonos...