Yesterday (Nov 2), Sonos updated the S1 Controller app for iOS and iPadOS to version 11.6.1. These installed and work fine.
At the same time my Mac, which is running S1 Controller for Mac version 11.5, indicated that there was an update available. When trying to run this update (which is named Sonos_57.13-34140.dmg and not 11.6 something), it crashed and failed.
Has anyone else had this problem?
Best answer by buzz
View original
+4
Using Sonos Controller for Mac, 14.18 S2 build 70134112 on macOS Ventura 13.1
Like others having an updating issue, quitting on install. Like this for about a month. Read all there is on here about the problem. Is there a fix or are we waiting for a software update?
Don’t find this a big problem but I like my system to work and don’t really understand what is going on. Grateful for comment please?
Thx to all for other postings on this.
Mike
Using Sonos Controller for Mac, 14.18 S2 build 70134112 on macOS Ventura 13.1
Like others having an updating issue, quitting on install. Like this for about a month. Read all there is on here about the problem. Is there a fix or are we waiting for a software update?
Don’t find this a big problem but I like my system to work and don’t really understand what is going on. Grateful for comment please?
Thx to all for other postings on this.
Mike
Hi Mike, regarding app-initiated updates failing, a pretty easy workaround is just to go to the Sonos download page https://support.sonos.com/en-us/downloads and grab the current version of the app and replace the installed version.
+4
Using Sonos Controller for Mac, 14.18 S2 build 70134112 on macOS Ventura 13.1
Like others having an updating issue, quitting on install. Like this for about a month. Read all there is on here about the problem. Is there a fix or are we waiting for a software update?
Don’t find this a big problem but I like my system to work and don’t really understand what is going on. Grateful for comment please?
Thx to all for other postings on this.
Mike
Hi Mike, regarding app-initiated updates failing, a pretty easy workaround is just to go to the Sonos download page https://support.sonos.com/en-us/downloads and grab the current version of the app and replace the installed version.
Many thanks for this, all working as it should. Very grateful Mr Answer. Happy Christmas to you 🎄
Seems to be due to a second-rate and poor upgrade process. I have a Macbook Air M1/Ventura OS 13.0.1 and recovered the installer from the trash, moved it (57.13-34140-1-4.dmg 11-12-39-619.dmg) to the downloads folder, double-clicked it there and, as requested by on-screen prompt, moved updated controller to app folder. Everything worked. Simples - but leaves me thinking Sonos’ testing of the update process is inadequate
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
