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Sonos Move - Stereo Pair via a Mac on Wifi.

  • January 4, 2021
  • 1 reply
  • 164 views
J

Have (2) moves that I love but would love even more if you guys can help.  I pair them for stereo and have tried to play them via wifi / Sonus App and Airplay with the Movie from the MAC on wifi and it works but not in stereo / both speakers.  It drops to one speaker only.  Any help on how to make it work? 

C
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1 reply

Simon B
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  • Simon B
  • Retired Sonos Staff
  • January 5, 2021

Hi there @jyoung62, Thanks for reaching out, and welcome to the community. Sorry to hear about what's happening. For us to check the current status of your Sonos system. I’ll ask you to submit a diagnostic report for us to investigate further what could be causing this issue. first diagnostic when it’s both playing, and the second diagnostic when it dropped off and quit playing the other Sonos Move. 

Let us know how it goes and we're here to answer any further questions you have.

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