I've been using Sonos for some time now, starting with play:1 and then playbar. I remember being sceptical and expecting to having problems setting up for the first time, but was amazed with the simplicity of the process. It was one of the most user friendly experience I've had, both setting up and using the controller with Spotify and my own library on my server. Room controlling was very straight forward.



After recent updates to the controller, both iOS and Android, the whole experience has changed to the worse. I've bought two more play:1 to add to even more rooms. The setup process adding speakers now require me to reinstall the app on my device to get the new speakers/rooms showing up, on every device for each added speaker.

The general GUI is now confusing, both choosing which room I want to play, volume settings and, most frustrating; grouping. When choosing rooms to play, I never get the system to respond the first time; I have to choose speakers multiple times. The sluggishness reflects in general use, like trying to turn on/off speech enhancement on the playbar.



I am very pleased with the sound quality and concept of Sonos, but I have gone from almost pushing friends and relatives into buying to being more reluctant. I wish Sonos takes note of all forum posts and feedback in App store and Google Play and rework the Sonos experience to make it great again :8