Skip to main content
Im having problems loading the sonos controller software, after downloading file it says does not work with the 32bit system, it there a specific file to download for 32 bit or do i need a 64bit pc ?

Thanks
Hello Steven,

I’m sorry to hear about the problem you’re experiencing.



The Sonos controller work on both 32 & 64 bit PC.

May I ask you to check if the Windows OS is up to date. 

Also have the version of .NET Framework 

Link: http://www.microsoft.com/en-us/download/details.aspx?id=17851



Do you have any other why to control the Sonos system?

If yes, may I also ask you to submit a diagnostic and reply with the confirmation number.

Here is a FAQ showing you how to Submit system diagnostic



Best regards,

Max
job done thanks very much,may have been the .net framework, or just decided to now work after a reboot but tis all good now anyway thanks you. I was already connected with the ususal ipad, android and a second laptop but its always good to have further access options. Now to get a sonos pla one to got with the 5 and the playbar ! Sorry Mr bank manager, bit more overdrawsn this xmas !!
Hello Steven,



GREAT!!! Happy to hear you are once again rocking your music Sonos style.



May you have any future questions feel free to contact us.

Best regards,

Max
I got a new Sonos Play 1. Can I use a Chrome book or Windows Vista to operate this speaker? thanks
Terms & ConditionsCookie settings