I have Sonos Connect S2. Everything worked fine with my old Android 8 tablet. I have just bought a new (unbranded) Android 10.0 tablet and when I try to download Sonos from Play store I get "Your device isn't compatible with this version". Any thoughts on how to fix this?
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S2 works fine on all my Android 10 devices.
Are you sure the tablet is running regular Android? Did it come with the Google Play Store pre-installed?
Thanks for the reply - yes, Google Play Store pre-installed. On further examination, it turns out that my new tablet is running Android 5 (Lollipop), so this is the problem!
Good grief. Android 5 hasn’t been supported by Google for years. If you have the option, return the tablet for a refund immediately.
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