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Sonos Controller Has Stopped Working

  • July 25, 2018
  • 8 replies
  • 1087 views

hi all
i have 1 problem with the sonos controller
i open it stay on sonos logo and crash at says sonos Desktop controller has stopped working
please help me :(:(:(:(:(:(

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8 replies

ratty
  • 31405 replies
  • July 25, 2018
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'.

  • Author
  • Contributor I
  • 7 replies
  • July 25, 2018
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'.
will try

  • Author
  • Contributor I
  • 7 replies
  • July 25, 2018
Reboot your computer.

If that doesn't help, uninstall the controller and re-install from https://www.sonos.com/redir/controller_software_pc. When it starts, tell it to 'connect to an existing system'.
will try
nope still again

Ken_Griffiths
Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you.

  • Author
  • Contributor I
  • 7 replies
  • July 25, 2018
Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you. does work :(:(:(:(:(:(:(:(

  • Author
  • Contributor I
  • 7 replies
  • July 25, 2018
i fix it guys

  • Author
  • Contributor I
  • 7 replies
  • July 25, 2018
the problem is on netframe run time

Ken_Griffiths
Uninstall and then try installing again, but this time right mouse click on the installer and choose to 'run as Administrator' and see if that works for you. does work :(:(:(:(:(:(:(:(
Glad to hear it, some kind of permissions issue, is my guess. Anyhow glad it’s solved.