Skip to main content
Answered

Sonos apps and Error Log - where are the logs?

  • October 20, 2018
  • 1 reply
  • 2103 views

Forum|alt.badge.img+11
Background: occasionally Sonos can't play a track for whatever reason (usually this happens with Spotify), and Sonos has a "keep playing music no matter what" design whereby it just attempts to skip to the next track and pretend nothing happened, no option to have playback pause on error. The only way I've found to spot issues like this is to go looking in the error log.

I know how to get to the error log on 9.1 desktop controller app (Help->Error Log), but one day I'm going to have to "upgrade" to the 9.2 "player" app with reduced admin functionality.

Is the error log still available on 9.2 desktop? Is it available on mobile app? (can't see an option anywhere).

Best answer by Chris

I have never seen error log in mobile controller but it does show in my 9.2 desktop version.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • 17598 replies
  • Answer
  • October 20, 2018
I have never seen error log in mobile controller but it does show in my 9.2 desktop version.