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Answered

Sonos apps and Error Log - where are the logs?

  • 20 October 2018
  • 1 reply
  • 1998 views

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Background: occasionally Sonos can't play a track for whatever reason (usually this happens with Spotify), and Sonos has a "keep playing music no matter what" design whereby it just attempts to skip to the next track and pretend nothing happened, no option to have playback pause on error. The only way I've found to spot issues like this is to go looking in the error log.

I know how to get to the error log on 9.1 desktop controller app (Help->Error Log), but one day I'm going to have to "upgrade" to the 9.2 "player" app with reduced admin functionality.

Is the error log still available on 9.2 desktop? Is it available on mobile app? (can't see an option anywhere).

Best answer by Chris

I have never seen error log in mobile controller but it does show in my 9.2 desktop version.
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1 reply

Chris
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  • Lead Maestro
  • 17595 replies
  • Answer
  • October 20, 2018
I have never seen error log in mobile controller but it does show in my 9.2 desktop version.

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