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Hi, can Sonos play itunes? Doesn’t look that way… please let me know so I can bring this product back to the store if not. 

Thanks

https://support.sonos.com/s/article/257?language=en_US
 

I’ve been playing my iTunes library for over ten years, although for the last five it’s been stored by iTunes on an NAS. 

What you can’t do is play directly from iTunes to your Sonos speakers, without invoking AirPlay 2, and not all Sonos speakers (the older ones) are capable of receiving an AirPlay 2 signal.