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Answered

Sonos app use on two phones

  • June 25, 2020
  • 3 replies
  • 11681 views

after many hours splitting my S1 from my S2 system and getting the apps to work on my phone I now need the apps to work on my wife’s phone. I downloaded them & expected all the info to be there having logged into my account. it looks like I have to set up the whole system again on my wife’s app. surely there has to be a simple solution to this?

Best answer by controlav

No real data is stored on the phones, it is all stored in the Sonos players. When you start the app on your wife’s phone, “connect to an existing system”. Do NOT set up a new system.

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3 replies

controlav
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  • Lead Maestro
  • 7873 replies
  • Answer
  • June 25, 2020

No real data is stored on the phones, it is all stored in the Sonos players. When you start the app on your wife’s phone, “connect to an existing system”. Do NOT set up a new system.


  • Author
  • Contributor I
  • 2 replies
  • June 25, 2020

It worked thanks. I reset the app & got the app/phone to connect to one speaker - the rest downloaded straightaway. 


  • Lyricist III
  • 5 replies
  • June 25, 2020

I have the same set-up on my wife’s phone. Both apps. When you first start the app on her phone you’ll get a message can’t find any devices or similar. Do not do a new set-up! Reset the application and you’ll be able to open both S1 and S2 on her phone.