Skip to main content

Hey Sonos… listen up.  You phone app has turned into “Pop-up central” for your HD radio service.  I only need to see it once, not every time I get into the app.  

 

if I am missing a setting to turn this unwanted advertisements off… I apologize and please let me know what this setting is.  If not, please stop the madness.

 

thanks

​Hi @Immersive

Thank you for reaching out to the Sonos community and for letting us know about your concern. Let me help you with this.

Radio stations that are regionally available may offer their own advertising that is outside of what Sonos Radio controls. For genre stations, advertisements will play periodically in between tracks.

You can upgrade to Sonos Radio HD to access premium features such as high-definition audio quality, access to more exclusive original content, unlimited skips, and ad-free music. When you subscribe, you’ll see Sonos Radio HD content available when browsing Sonos Radio. All original stations will include a Sonos Radio HD badge. HD audio quality will also be indicated on the Now Playing screen. You can check and manage your subscription to Sonos Radio HD on your My Account page. Learn more in our article on managing or canceling your Sonos Radio HD subscription.

Note: Sonos Radio HD is available in the United States and the United Kingdom.

Please let us know if you have any further questions or concerns, we'll be glad to assist you.


@Rowena B.  Not really an answer to the question?

@Immersive What are your contact settings on My account | Sonos?


@Rowena B. thanks for turning this into yet ANOTHER freaking advertisement for your worthless HD radio.


Unbelievably poor reply from support… Such a shame how much their support has deteriorated...