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Sonos 2 App - Not updating

  • November 12, 2020
  • 1 reply
  • 111 views
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Sonos 2 app (android) is requesting an update for components (Boost+Speakers).  Push update button and it takes me to Google Play store, I open the app and it takes me back to the update button! It is stuck in a loop, assume I will have to delete app and reinstall?

Dave

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1 reply

Annazel S
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  • Annazel S
  • Retired Sonos Staff
  • 1604 replies
  • November 12, 2020

Hi @DaveGC.

Thanks for reaching out and welcome to the community!

I appreciate your detailed post outlining the issue, let me help and figure this out.

That is a good idea, you can try to uninstall and re-install the app and see if that will go through.

You may also check this article that contains common fixes for a variety of Sonos update errors. 

 

Let us know how it goes and if you have any questions or concerns, we’re always here to help.

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