Hello
About a year ago there was a thread about Sonos’ inability to shuffle an Apple Music library.
Edward R (Sonos staff) wrote:
I am afraid that sending 12,000 tracks to the queue is quite demanding of your home network. The reason GPM may allow this is due to the tracks possibly being of a lower fidelity. What Jeff recommended was for testing purposes.
We will be sure to forward this feedback for you, in any case. Many thanks.
I am new to Sonos this week. I am having this problem, can I assume that the feedback was forwarded but nothing has been done. Apple Music does not queue the entire library when shuffling songs, so this should not be the issue - Sonos only needs to ask for the next track.
I think that Sonos should reasonably expect that some of their users will (a) be using Apple Music and (b) have large libraries.