I have amazing Sonos speakers but I cannot use the streaming service I pay for or the other free ones that I enjoy. I’ve had this issue ever since Sonos made the switch to the S2 app. It’s really frustrating. I have tried all of the troubleshooting suggestions and none of them have worked. It’s not my internet or router because everything else works and I’m even able to get Sonos advertisements on my app but no streaming services - including Sonos Radio. Has anyone found anything that works?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
After tweaking the profile, go and check for updates in the Sonos controller (Settings/System/System Updates). This will force an update of the permitted service list.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.