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Question

Room settings gone

  • November 15, 2017
  • 9 replies
  • 6286 views
E
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I went into the app yesterday and made some changes to the sub and eq settings. I gave it a little too much bass, so I went in today to change the settings again, and the "Room Settings" menu has totally disappeared. I tried on my ipad, iphone and windows app, and it's the same across the board.

Any idea what happened?
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9 replies

H
  • H2KinNJ
  • Lyricist I
  • 2 replies
  • November 15, 2017
It is there. Try "More" (on the bottom right of iPhone screen), and then "Settings".
E
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  • Evan VanDyk
  • Author
  • Trending Lyricist I
  • 14 replies
  • November 15, 2017
I swear, it's gone! It used to be right under "Add a BOOST or BRIDGE" if I recall, but it really is not on that menu any more.
J
  • John_238
  • Lyricist I
  • 2 replies
  • November 15, 2017
Me as well, room settings no lomger exists and I cannot turn off speaker lights . Frustrating
H
  • H2KinNJ
  • Lyricist I
  • 2 replies
  • November 15, 2017
I did a quick search and found the discussion below. Apparently this happens when your player software and controller software are not the same version.

https://en.community.sonos.com/controllers-software-228995/where-did-my-room-settings-go-6757861
Ryan S
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  • Ryan S
  • Retired Sonos Staff
  • 12372 replies
  • November 15, 2017
I did a quick search and found the discussion below. Apparently this happens when your player software and controller software are not the same version.

https://en.community.sonos.com/controllers-software-228995/where-did-my-room-settings-go-6757861
That's usually what it is, though it can also be limited compatibility due to older operating systems on your devices. Check out the page here for some help and guidance.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
R
  • Rocketman54
  • Contributor I
  • 5 replies
  • October 13, 2018
I now have this problem after the latest controller update.
Everything is running version 9.2
Controller on laptop - Windows 10 Home Version 1809
Airgetlam
  • Airgetlam
  • 44746 replies
  • October 13, 2018
Have you looked at the posts under the “Announcements” area of the website?
Bruce
controlav
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  • controlav
  • Lead Maestro
  • 7873 replies
  • October 23, 2018
Its where it has always been on the PC, even the recently crippled 9.2 version: Manage / Settings / choose room with Sub / Sub tab.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
T
  • Tomtesteron
  • Lyricist I
  • 1 reply
  • June 28, 2019
Same issue here, i updated out of box then i installed the app and then u are supposed to be out of sync ?!

Devs should at least set a message in that empty screen so you know what to do. Hate this already
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