I was trying to help a friend set her Sonos up on Android devises. Somehow, I managed to get 2 of her Sonos Play 1's listed on my iPhone. In addition, my email address is showing up on her devises as her registered Sonos email address. How can I get her products off of my iPhone (her Play 1's are not showing up on any of my other devises) and my email address out of her Sonos app?
Page 1 / 1
uninstall and re-install the app
She can change the email associated with her account by doing the following:
Using the Sonos app for iOS or Android: Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
Using the Sonos app for iOS or Android: Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.