Might be helpful to let the community know what sort of device you’re running the controller on. In order to determine what possible solutions are available.

Oh yeah of course.
I’m using a One Plus Nord running Android 10

Hi @severensm, thank you for reaching out. and thanks for assisting @Airgetlam. About your concern, We are aware that notifications are not working on OnePlus devices as expected when using it in the S2 app, and thanks for letting us know. Our engineering team is working to address the issue and it will be addressed in a future software update. The alternative as of the moment is using a non OnePlus device. Rest assured that we are doing our best to improve your experience with the app and Sonos products. I’ll send you a private message once the issue is fixed.

Keep me in the know with the advice above.

The Sonos community is always here to help. 

Ok, thank you for the response.

Good to know I can stop looking for a solution, and just await the necessary update.

Kind regards

Hi @severensm, thanks for the update and your understanding about the situation, I’ll keep you posted.

If you have other questions with your Sonos products, feel free to reach out.

The Sonos community is always here to help.

Hi, 

I got the same problem as @severensm. It started today. It all worked fine until a couple of hours ago. I'm on oneplus nord as well. And I have made sure everything is as it should be with the app…

Just so you know ;-)

Thank you 

Mats

Hi @Mats_8, Thank you for reaching out and welcome to the community. I’m glad that it already worked on your end. I’ll have to check this with our team since we don't have any updates yet that the issue has been resolved. @severensm  I’ll have you updated regarding this issue. Thank you. 

The Sonos community is always here to help.

I also have the issue on a One Plus device. And I do not have the option to change my phone to another manufacturer :-)

When do you expect this to be fixed?

Thanks, Anders

Hi @Anders Vinther, Thank you for reaching out and welcome to the community. Sorry to hear that you have the same concern for your Sonos App on your OnePlus device. I checked it with our specialists, and we are still waiting for a fix for this issue. We’ll have an update on this thread once it has been fixed. 

Let me know your thoughts with the advice above.

We're here to answer any further questions you have.

Hi Simon,

Thanks for the quick reply.

Is there any indication of when a fix will be ready…

Regards, Anders

Hi @Anders Vinther, thanks for the update. About your question, No indications have been given that you can check if it was fixed. But we are constantly trying to get updates from our team, and we'll surely update this thread once our team tells us that it has been fixed. Kindly subscribe to this thread so that you’ll be updated once there is a new reply or response on the thread.

Please, feel free to let me know if you require any further information.

The Sonos community is always here to help.