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Answered

New Sonos Macbook app no longer controls volume but the iphone does

  • April 15, 2018
  • 4 replies
  • 576 views
D
I just took the new update form Sonos for both the ios and macbook and now i cannot control the volume or mute from the Mac but the iPhone still works. Any ETA on a fix?

Best answer by ratty

Remove the Mac controller and reinstall from https://www.sonos.com/support. Be sure to 'add to an existing system'.
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    4 replies

    ratty
    • ratty
    • 31405 replies
    • Answer
    • April 15, 2018
    Remove the Mac controller and reinstall from https://www.sonos.com/support. Be sure to 'add to an existing system'.
    Chris
    Forum|alt.badge.img+22
    • Chris
    • Lead Maestro
    • 17598 replies
    • April 15, 2018
    Yea I have seen a few posts where the update on mac controllers this time around has caused issues. Deleting and re-installing as ratty says should clear it up.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings
    D
    • djpegg65
    • Author
    • Contributor I
    • 1 reply
    • April 15, 2018
    That worked. Thanks
    M
    • montaro
    • Lyricist I
    • 2 replies
    • October 18, 2018
    I just took the new update form Sonos for both the ios and macbook and now i cannot control the volume or mute from the Mac but the iPhone still works. Any ETA on a fix?

    This didn't help with the new Mac OSX Mojava version!
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