Hey, I have found all Music Services have disappeared overnight, apart from Last.FM. Search is blank, too. I tried to connect to the Spotify App on my phone but the device will not.
I have followed the online support guidance including resetting app etc., but nothing. Has anyone else seen this?
Best answer by Ken_Griffiths
View originalI have exactly the same issue.
Is it an issue in Sonos servers?
Hey, I have found all Music Services have disappeared overnight, apart from Last.FM. Search is blank, too. I tried to connect to the Spotify App on my phone but the device will not.
I have followed the online support guidance including resetting app etc., but nothing. Has anyone else seen this?
The services and settings are actually stored on your speaker(s) - the App is merely a ‘remote’ to control the devices. If you can’t access your speaker with Spotify etc. then I suspect the Sonos products are not being ‘discovered’ correctly on the LAN. I would start by rebooting the router and if needed, power-cycle each speaker and see if that solves the issue.
Thanks for the response; All the services returned this morning but I will reboot the router, just to be sure
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